Business & Change Process Officer

Project Manager

Ref: 1207Monday 18 January 2021

£dependent on experience

Every employer is not the same and WHO you work for and what that environment looks like is the difference between ANY job and a GREAT job.  At our client, a relatively small financial services provider, they really do believe they are different with such a focus on their customer and their people.  In order to better serve their customers and continue to improve their service, they are looking to recruit a Business & Change Process Officer.


Reporting directly to the CEO, the purpose of the role is to evaluate existing processes across the business and propose changes to improve business efficiency and effectiveness.  You will then adopt good project management disciplines to effect business process change, including, where appropriate, automation and system integration.


This is a “hands-on” role requiring both technical expertise and an aptitude to “make change happen”. This will likely involve you having to implement changes to processes themselves.  


If all of the above makes you think they could be your great employer, experience required for the role is:

  • At least 3 years’ experience in a change management role, ideally within a highly regulated environment such as financial services
  • Strong project management skills
  • A customer focus with strong negotiation skills and a resilience to ensure that change happens


If you are an experienced and highly customer focussed change professional who wants to work for an employer who cares about the their customers and the local community as well as its employees, then apply now.  If you are looking for flexible hours, or even reduced hours to circa. 30 hrs per week then this can also be accommodated in this role.