Business Process Analyst


Ref: 1332Tuesday 20 July 2021

£dependent on experience

Our client is an award winning and highly customer focussed financial services provider.  Owing to a large data migration project, they are recruiting for a Business Process Analyst to work on the project which is due to be completed March 2023.  Whilst our client is based in Dorset, this role can be undertaken largely remotely with some travel to the office for key meetings.


The Business Process Analyst will work closely with the Transformation Project team and a range of internal functions, operating between business and technical resources to ensure that proposed process solutions are valid, documented, meet business/ regulatory requirements and to validate they are in place, working and being followed.


Acting under the direction of the Project manager, the role will advise the business on best outcomes for particular business /change problems. To act as a facilitator and support colleagues from across the organisation to resolve issues and put appropriate processes in place. The business analyst's primary objective is helping them design, document and embed optimal process solutions.


To meet the demands of the department the role will require a ‘right first time’ attitude, a multi-tasker with a confident approach with strong stakeholder management skills. 


Knowledge/Skills Required:


  • Track record of undertaking business process improvement and process re-engineering projects
  • High quality technical documentation authoring
  • Business Analysis experience or necessary aptitude
  • Process mapping and verification utilising tools
  • Experience in project management principles, practices, techniques and tools including facilitation, organisation and motivation
  • Used lean sigma or similar methodologies for process improvement
  • Experience in Agile and/or Waterfall delivery
  • Experience of mortgage/savings products, processes and services would be advantageous but not essential
  • Experience of using modern delivery tools such as Office 365, Jira, Confluence, etc.


Whilst this is a fixed term contract, it is for a long duration (circa. 18 months) with a strong possibility of turning in to a more permanent role.