Newbury Building Society - Customer Service Adviser
Location: Basingstoke
Hours: 35 hours per week - Monday-Friday 9am to 5pm, plus 2 in 4 Saturdays 9am to 3pm
Salary: £17,595 - £19,550 per annum, plus an additional Saturday overtime payment.
Are you friendly, confident and do you have a desire to provide exceptional customer service?
Are you numerate, with some knowledge of Office Outlook, Word and Excel?
Are you keen to learn?
If you are interested in developing your career with a well-respected building society, who is fully committed to our customers, we would love to hear from you.
As part of a team of other like-minded individuals, your main responsibilities will be:
- To provide an exceptional service to new and existing customers, mostly face to face but also over the phone and in writing
- To confidently deal with cash and other transactions related to savings accounts
- To work with customers to identify their current and future needs
Some experience of working with customers and/or handling cash or finances would be advantageous but not essential.
You may be required to provide cover at other branch locations, so a flexible approach and willingness to travel is desirable.