HR Coordinator & Office Manager

HR Administrator

Ref: 1298Monday 7 June 2021

up to £39k

We are delighted to offer a unique and exciting opportunity to join a dynamic, innovative, and fast-growing company within Financial Services. If you enjoy working in a vibrant organisation which embraces data science and are truly customer-focussed, then this is an opportunity for you.  Our client is a fintech consumer lender who are well established (over 6 years old and already lent £200m+) and heading for huge growth over the coming years following significant investment.  They have big plans to disrupt and become the dominant force in UK consumer credit. 


Reporting in to the Head of Operations & People, as the HR Coordinator & Office Manager your main duties include managing their people and recruitment processes, managing the office, and being the face of the business, the first person that people see as they arrive at the office.  As they look to double their workforce over the next 18 months, this is an integral role to ensure the office keeps ‘ticking’ and that they are not just attracting the right talent, but providing a seamless, 1st class onboarding experience.  Key responsibilities include:


Ongoing people management: 

  • Coordinate annual external compensation benchmarking, and work with SLT to develop and maintain up to date employee benchmarking as part of the annual evaluation process
  • Day to day owner of HR management system (Bamboo)
  • Employee engagement measurement & monitoring 
  • Monitor employee absence 
  • Assist with annual SMCR checks


Coordinate hiring, on-boarding and off-boarding, including:

  • Job description vetting / reference checking & recruiter management
  • Generate and manage formal offers and employment contracts, ensuring welcome packs, IT set up etc are delivered
  • Be first port of call for new joiner set up queries (in conjunction with IT support)


Office management:

  • Staff the reception desk (serviced office with separate building reception area)
  • Oversee management of reception, meeting rooms, kitchen, food orders, stationery
  • Employee social events / Christmas party planning
  • Liaise with building management on any office issues and manage supplies & furniture
  • Manage office health & safety requirements, ensuring relevant COVID procedures are implemented and adhered to
  • Support successful implementation and operation of hybrid working model (with a mix of employees in the office and working from home on certain days)


Required skills and experience:

  • Proven work experience within Recruitment (either internal or agency side), HR Administration or similar people focussed  role
  • Computer literacy (MS Office applications, in particular)
  • Excellent organisational skills, with an ability to prioritise important projects
  • Strong phone, email and in-person communication skills