Our Client is an award winning, independent, mutual organisation that currently has a staff team of c.45. With approximately 10,000 savers and 2,000 borrowers they are committed to putting the interests of their members first and work with a high degree of integrity. Their aim is to offer a continually improving service to their clients as well as providing a financially secure and safe business environment for people to conduct their financial transactions. Local community involvement is a key aspect of their ethos. They are currently looking to recruit an HR Manager to support this team.
This role is a part time permanent position equivalent of three days a week circa 22 hours,can be flexible on days and hours worked.
The key responsibilities:
· Responsible for the line management of the HR Assistant (including performance appraisals, one to ones etc).
· Managing the HR function to deliver a comprehensive HR service (including HR administration).
· Managing Payroll and the HR budget.
· Employee relations including liaison with staff and line managers e.g. managing absence, disciplinaries, grievances and sickness and other employment related issues.
· Measuring employee satisfaction via employment surveys and identifying areas for improvement.
· Performance management: coaching and mentoring managers on performance management issues and processes.
· Learning and development: implementing the training and development agenda (working with Compliance and line managers to identify areas that need attention and improvement).
· Recruitment and retention: managing the Society’s recruitment activity (staff and NED as required) including effective vetting and referencing processes and procedures.
· Working with external providers regarding benefits and reward package (and supporting employees on Society benefits).
· To prepare regular HR reports and statistics for Board and EXCO.
· To keep abreast of changes in HR and financial regulation likely to directly or indirectly affect own areas of responsibility or the company in general.
· Policy and procedures: ensure all Society policies and procedures are written and updated in line with current employment law, communicating with/ training updating line managers and staff.
· Working positively with the Compliance department to implement monitoring plans and follow up with individual training requirements
· Understanding the workforce and employee needs in order to advise in HR practices.
· Ensuring the fair treatment of customers is embedded within the Society’s culture.
Skills & Experience:
· CIPD qualification or equivalent (essential)
· Experience in a comparable role (preferably from within a similar financial services institution)
· Exceptional written and verbal communication skills
· Commercially astute able to provide insight into the wider Mutual arena