HR Manager

Human Resources

Ref: 1027Monday 14 October 2019


Our Client is an award winning, independent, mutual organisation that currently has a staff team of c.45. With approximately 10,000 savers and 2,000 borrowers they are committed to putting the interests of their members first and work with a high degree of integrity.  Their aim is to offer a continually improving service to their clients as well as providing a financially secure and safe business environment for people to conduct their financial transactions.  Local community involvement is a key aspect of their ethos.  They are currently looking to recruit an HR Manager to support this team.

This role is a part time permanent position equivalent of three days a week circa 22 hours,can be flexible on days and hours worked.

The key responsibilities:

·         Responsible for the line management of the HR Assistant (including performance appraisals, one to ones etc).

·         Managing the HR function to deliver a comprehensive HR service (including HR administration).

·         Managing Payroll and the HR budget.

·         Employee relations including liaison with staff and line managers e.g. managing absence, disciplinaries, grievances and sickness and other employment related issues.

·         Measuring employee satisfaction via employment surveys and identifying areas for improvement.

·         Performance management: coaching and mentoring managers on performance management issues and processes.

·         Learning and development:  implementing the training and development agenda (working with Compliance and line managers to identify areas that need attention and improvement).

·         Recruitment and retention: managing the Society’s recruitment activity (staff and NED as required) including effective vetting and referencing processes and procedures.

·         Working with external providers regarding benefits and reward package (and supporting employees on Society benefits).

·         To prepare regular HR reports and statistics for Board and EXCO.

·         To keep abreast of changes in HR and financial regulation likely to directly or indirectly affect own areas of responsibility or the company in general.

·         Policy and procedures: ensure all Society policies and procedures are written and updated in line with current employment law, communicating with/ training updating line managers and staff.

·         Working positively with the Compliance department to implement monitoring plans and follow up with individual training requirements

·         Understanding the workforce and employee needs in order to advise in HR practices.

·         Ensuring the fair treatment of customers is embedded within the Society’s culture.

Skills & Experience:

·         CIPD qualification or equivalent (essential)

·         Experience in a comparable role (preferably from within a similar financial services institution)

·         Exceptional written and verbal communication skills 

·         Commercially astute able to provide insight into the wider Mutual arena