Lending Procedure & Governance Manager

Team Leader

Ref: 1009Wednesday 21 August 2019

up to £40k (DOE)

Our client is an established, financial services provider who have an exciting opportunity for an experienced, mortgage knowledgeable individual to join the organisation. This is a new role within the department.

As the Lending Procedure and Governance Manager, you will manage the procedures, processes and policies for the Mortgage Lending Department to provide an efficient and professional mortgage advisory, underwriting and administrative service to the members, customers and intermediaries. This role is responsible for recommending change to the Head of Lending and making key decisions with ownership of lending policy, processes, procedures.


Duties will include: -


  • Support the development of the mortgage sales channels through the implementation of new mortgage products, services and initiatives to the departmental policies, processes, procedures and Society documentation.
  • Maintain knowledge and comply with all regulatory, legal responsibilities and codes of conduct to which the Society must comply i.e. AML, MCOB, DPA, TCF etc.
  • Ensuring the Mortgage Department is compliant with all regulatory, legal responsibilities through the creation and maintenance of policies, procedures, processes and documentation for Mortgage Advice and Underwriting.
  • Annual maintenance of the Society’s Lending Policy Statement for recommendation to the Head of Lending and Board.
  • Identify opportunities for continuous improvement of policy, processes, procedures and documentation.
  • Providing guidance to the team and the Society in accordance with MCOB sourcebook.
  • Undertake mortgage related Board reporting and Management Information as required by the Head of Lending.
  • First line of defence for all aspects of mortgage lending including quality, risk and control management.
  • External relations / liaison with the Regulatory Authorities e.g. PRA, FCA, CML (as required).


The successful candidate will have: -


  • Ideally be CeMap qualified (or equivalent) – our client would consider candidates who do not have this qualification but would be willing to gain it if successful.
  • Extensive experience within Mortgages.
  • Experience of designing/amending policies.
  • Training/coaching experience.