Our client, a leader in savings and mortgages, are looking for an experienced, Operational Change Manager to be responsible for all Mortgage completion and servicing activities.
You will be overseeing all processing activity from offer and completion, through to redemption and account closure, ensuring that all regulatory, service and quality standards are consistently achieved.
Additional duties will include: -
Our client is looking for someone who has previous managerial experience within an operational setting. You will have knowledge and experience of process change/improvement.
Financial Services experience is essential.
The role is based in Kent, however you would be required to travel to Hampshire regularly (every couple of weeks) and also to India once a year for circa one week.