Process Improvement Assistant

Specialist Admin

Ref: 1387Tuesday 19 October 2021

£depending on experience

Our client, a financial services provider, have an exciting opportunity within their Operations Function for a Process Improvement Assistant.


Main duties of the Process Improvement Assistant will include: -


  • Work to deliver effective business change that benefits customers, risk, compliance and financial outcomes.
  • Ensure fair customer outcomes are achieved
  • Complete root cause analysis processes that drive improvement plans
  • Deliver continuous improvement across people, process, technology and organisation.


The successful candidate for the Process Improvement Assistant will:

  • Previous experience in a customer facing environment
  • Have a keen interested in developing Microsoft packages knowledge
  • Ideally have previous financial services experience within mortgages or savings


Our clients head office is based in Cumbria, however they offer a flexible approach to the working week i.e., 2/3 days in the office and the remainder working remotely.