Our client, a financial services provider, have an exciting opportunity within their Operations Function for a Process Improvement Assistant.
Main duties of the Process Improvement Assistant will include: -
- Work to deliver effective business change that benefits customers, risk, compliance and financial outcomes.
- Ensure fair customer outcomes are achieved
- Complete root cause analysis processes that drive improvement plans
- Deliver continuous improvement across people, process, technology and organisation.
The successful candidate for the Process Improvement Assistant will:
- Previous experience in a customer facing environment
- Have a keen interested in developing Microsoft packages knowledge
- Ideally have previous financial services experience within mortgages or savings
Our clients head office is based in Cumbria, however they offer a flexible approach to the working week i.e., 2/3 days in the office and the remainder working remotely.