Our client is a very successful niche mortgage lender who are looking to add to their Product team by recruiting a Product & Proposition Manager owing to an internal promotion. The main purpose of the role will be to support the design, management and maintenance of the lending products and propositions for borrowers and intermediaries. The key deliverables will be measured against lending margins/volumes/product mix, coupled with positive borrower and intermediary outcomes and feedback, whilst meeting all regulatory requirements.
This is a key role in a small and flexible proposition and product function, a chance to really contribute and make a difference to the company.
The principle duties are:
- Develop and deliver 1st charge mortgage products to meet the needs of borrowers and intermediaries, whilst delivering key business metrics to grow the brand.
- Maintain and improve the ‘shop window’; efficient and accurate displaying of products and features on sourcing systems and the website.
- In collaboration with the risk and finance functions continually review and control mortgage products ensuring suitability against business and customer outcomes. Undertake Annual Product Review.
- Work closely with New Business Operations to ensure that customer requirements and outcomes are understood, service levels are not compromised, and our customer service is in the industry top quartile.
- Collaboration with key stakeholders to influence and support the product agenda with Treasury, Credit and Risk functions with input on lending criteria, product specifications and pricing analysis.
- Build constructive and positive partnerships with wider teams in Sales & Marketing, New Business Operations, Treasury, Credit and Risk.
- Help monitor mortgage ranges and intermediary performance quality (e.g. conversion rates, loan delinquency, mix etc) with the credit, finance and risk functions.
- Identify niche product/criteria opportunities to ensure we maintain a competitive advantage. This may lead to restricted or exclusive distribution to ensure internal limits are adhered to.
- Assist with product releases to ensure products reach the market on time, with 100% accuracy, and always adhering to release processes and procedures. Working alongside the Implementation Manager, manage and lead product-related change within the business.
Ideally you will be/have:
- At least 2-years’ experience within a product or proposition management role within financial services.
- Numerate, ability to be accurate and significant attention to detail.
- Experience of managing mortgage product releases and 3rd parties would be of significant advantage.
- Project management experience would be beneficial.