Underwriting Team Manager

Team Leader

Ref: 1333Wednesday 21 July 2021

£depending on experience

Our client is a market leader in the mortgages industry, and they have an exciting opportunity for an experienced leader to join their underwriting team. The key purpose of this role is to effectively lead and motivate teams ensuring a positive and professional manner is maintained at all times whilst providing a high quality of service and support to the management team with the day-to-day delivery of objectives and set tasks.

 

Duties of the Underwriting Team Manager will include: -

  • Have a strategic awareness of the area and be the catalyst for innovation and change, to lead, drive and champion all improvements.
  • Be responsible for all Line management, including coaching all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration, 121 meetings and reviews; and recruitment.
  • Ensure that the Underwriting teams provide a consistently high quality of customer service to both external and internal customers.
  • Work closely with our sales team to take consideration of time pressures and customer journey.
  • Review department procedures and associated manuals and undertake gap analysis and ensure they are complete, compliant, and up to date.
  • Line manage and coach all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitment.

 

The successful candidate for the Underwriting Team Manager will possess:

 

  • A strong background in team leadership/management
  • Previous mortgage underwriting experience