Our client, a successful and well respected financial services organisation, are currently recruiting for an Assistant Mortgage Product Manager to join their Mortgage Product team. The successful candidate will ensure that the Mortgage Product Team is able to consistently offer an excellent level of product management and Governance across the business and to ensure the customer is the most important consideration.
Main duties will include:
- Managing product launches with strict adherence to the agreed Product Launch Process.
- Owning the Product Implementation and assurance process
- Compliance with the Mortgage Product Governance framework and ensuring activities are aligned to it.
- Analysing and reporting on daily, MTD and YTD product performance figures to aid the forecasting and management of future liquidity.
- Coordinating activities supporting customer retention.
- Ensuring the business, including the Executive team are fully informed of Competitor movements.
- Owning projects between Operations and Product management.
- Create initiatives and customer propositions and manage projects which help fulfil customers’ needs having understood who our customers are and what they expect from a bank.
- Working closely with Operations to increase efficiencies between Product and the Customer
- Building knowledge of all the markets that the company deals with. Understand the organisation and management of the Bank.
- Working closely with external agencies where appropriate.
- Maintaining the company’s compliance standards and own compliance training.
The successful candidate will have previous product management experience, ideally with mortgage products.
Please note this role will require some element of travel to Bushey, London and Chatham.