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Senior Completions and Servicing Consultant, Fareham - Hampshire

Underwriting
Ref: 702 Date Posted: Wednesday 09 May 2018
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Senior Completions and Servicing Consultant, Fareham

£Competitive + Benefits

 

Our client a market leader in the Savings and Mortgages industry, are looking for a Mortgage Completions specialist, to ensure that any daily activities within the Completions team are processed and administered correctly and accurately.

 

Main duties will include: -

 

·         Ensure that all enquiries relating to Completions and Servicing are dealt with promptly, efficiently and in accordance with the Bank’s service standards, policies and procedures.

·         Ensure that all complex queries within the team are dealt with promptly, efficiently and in accordance with the Bank’s CML Handbook, Policies and Procedures.

·         Assist with coaching and training across the team to deliver on going improvements to the function’s performance.

·         Manage escalation queries.

·         Produce management information and reporting as required.

 

The successful candidate will have previous experience working in a Completions role, ideally managing a small team however this is more of a desirable.